Privacy Policy

Effective Date: July 20, 2026

Fit Fashion International respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, create an account, place an order, subscribe to marketing communications, or contact our customer support team.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Country or region

Account Information

When you create an account, we may collect:

  • Username

  • Email address

  • Encrypted password

  • Saved addresses

  • Wishlist items

  • Order history

  • Account preferences

You are responsible for keeping your account information accurate and your login details confidential.

Order and Transaction Information

When you place an order, we may collect:

  • Products purchased

  • Product sizes and quantities

  • Order number

  • Billing and delivery information

  • Payment status

  • Shipping method

  • Tracking information

  • Returns, exchanges, and refund details

Payment Information

Payments may be processed by third-party payment service providers. Depending on the payment method selected, these providers may collect payment card details, bank information, billing information, or other information required to complete the transaction.

Fit Fashion International does not normally store complete payment card numbers or card security codes on its own systems.

Customer Support Information

When you contact us, we may collect:

  • Your name and contact details

  • Order information

  • Messages and correspondence

  • Product photographs or videos

  • Return or complaint details

  • Any other information you choose to provide

Marketing Information

When you subscribe to our newsletter or promotional communications, we may collect your name, email address, communication preferences, and information about how you interact with our marketing messages.

Technical and Usage Information

When you use our website, certain information may be collected automatically, including:

  • Internet Protocol address

  • Browser type and version

  • Device type

  • Operating system

  • Language and regional settings

  • Pages viewed

  • Products searched or viewed

  • Referring website

  • Date and time of access

  • Website activity

  • Cookie identifiers

2. How We Collect Information

We collect personal information:

  • Directly from you when you create an account, place an order, subscribe, or contact us;

  • Automatically through cookies and similar technologies;

  • From payment processors, delivery companies, and service providers;

  • From social media platforms when you interact with our pages or advertisements; and

  • From fraud-prevention, analytics, and marketing partners where permitted by law.

3. How We Use Your Information

We may use your information to:

  • Create and manage your customer account;

  • Process and confirm orders;

  • Collect and verify payments;

  • Deliver products and provide tracking information;

  • Manage returns, exchanges, refunds, and complaints;

  • Respond to customer enquiries;

  • Save wishlist and shopping-cart information;

  • Provide product and account support;

  • Send order, payment, delivery, and account notifications;

  • Personalize your website experience;

  • Recommend relevant products and offers;

  • Send newsletters and promotional communications with your permission;

  • Improve our products, services, website, and customer experience;

  • Monitor website performance and usage;

  • Detect fraud, misuse, security threats, and unauthorized transactions;

  • Enforce our Terms and Conditions;

  • Maintain business and financial records; and

  • Comply with legal, regulatory, tax, and accounting obligations.

4. Legal Grounds for Processing

Depending on your location, we may process personal information on one or more of the following grounds:

  • Contract: Processing is required to provide products or services you requested.

  • Consent: You have given permission for a particular use, such as receiving marketing emails.

  • Legitimate interests: Processing is necessary to operate, secure, improve, and promote our business, provided your rights do not override those interests.

  • Legal obligation: Processing is required to comply with applicable laws, regulations, court orders, or government requests.

  • Fraud prevention: Processing is necessary to protect customers, Fit Fashion International, and payment systems from unlawful activity.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may help us:

  • Keep you signed in;

  • Remember items in your cart or wishlist;

  • Save website preferences;

  • Process checkout activity;

  • Understand how visitors use the website;

  • Measure website performance;

  • Prevent fraud and security threats;

  • Personalize content; and

  • Measure and deliver advertising.

Some cookies are necessary for the website to function. Other cookies, including analytics and advertising cookies, may be optional depending on applicable law.

You may manage cookies through your browser settings or any cookie preference tool available on our website. Disabling certain cookies may affect account, cart, checkout, or other website features.

6. Marketing Communications

With your consent or where otherwise permitted by law, we may send you information about:

  • New products;

  • Special offers;

  • Discounts;

  • Seasonal collections;

  • Gift cards;

  • Promotions; and

  • Other Fit Fashion International updates.

You may unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting us at info@fitfashionintl.com.

Unsubscribing from marketing messages will not stop essential communications concerning your account, orders, payments, returns, or security.

7. How We Share Your Information

We may share personal information with trusted third parties that help us operate our business, including:

Payment Providers

Payment processors may receive information needed to authorize payments, prevent fraud, issue refunds, and process transactions.

Shipping and Delivery Providers

Courier companies, fulfilment partners, customs agents, and logistics providers may receive your name, address, telephone number, email address, and order details to deliver your purchase.

Website and Technology Providers

Hosting companies, e-commerce platforms, email providers, security services, cloud-storage providers, analytics providers, and technical-support companies may process information on our behalf.

Marketing and Advertising Partners

Where permitted, we may share limited information with advertising, email-marketing, analytics, and social-media platforms to measure campaigns and provide relevant advertisements.

Professional Advisers

Information may be shared with accountants, auditors, insurers, consultants, lawyers, and other professional advisers where reasonably necessary.

Legal and Regulatory Authorities

We may disclose information when required by law, legal proceedings, court orders, regulatory requests, or to protect the rights, safety, property, and security of Fit Fashion International, our customers, or others.

Business Transfers

If Fit Fashion International is involved in a merger, restructuring, acquisition, financing, sale, or transfer of business assets, personal information may be transferred as part of that transaction.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.

8. Sale or Sharing of Personal Information

Fit Fashion International does not sell personal information for money.

Certain data-sharing activities involving advertising cookies or marketing partners may be legally classified as “selling,” “sharing,” or “targeted advertising” in some jurisdictions.

Where required by law, you may request that we do not sell or share your personal information or use it for targeted advertising. Requests may be submitted through any privacy preference option available on our website or by emailing info@fitfashionintl.com.

9. International Data Transfers

Fit Fashion International serves customers internationally. Your personal information may therefore be processed or stored in countries other than the country in which you live.

Those countries may have different privacy and data-protection laws. Where required, we take reasonable measures to protect transferred information through contractual safeguards, service-provider obligations, or other legally recognized mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete orders and provide services;

  • Maintain customer accounts;

  • Process returns, refunds, and warranties;

  • Maintain tax and accounting records;

  • Resolve disputes;

  • Prevent fraud;

  • Enforce agreements; and

  • Meet legal or regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against:

  • Unauthorized access;

  • Accidental loss;

  • Misuse;

  • Alteration;

  • Disclosure; and

  • Destruction.

However, no internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.

Customers should use strong passwords, protect their devices, and avoid sharing account login details with others.

12. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion of your information;

  • Restrict certain processing activities;

  • Object to certain uses of your information;

  • Withdraw consent;

  • Request a portable copy of your information;

  • Opt out of direct marketing;

  • Opt out of certain advertising-related data sharing;

  • Lodge a complaint with a data-protection authority; and

  • Appeal a decision relating to a privacy request where applicable.

These rights may be subject to legal limitations. For example, we may need to retain certain order or transaction records to comply with tax, accounting, fraud-prevention, or legal obligations.

13. How to Submit a Privacy Request

To exercise a privacy right, contact us at:

Email: info@fitfashionintl.com

Please include:

  • Your full name;

  • The email address connected to your account or order;

  • The type of request you are submitting; and

  • Any relevant order or account information.

We may need to verify your identity before processing a request. This helps prevent unauthorized access to personal information.

Where permitted by law, an authorized representative may submit a request on your behalf. We may require proof that the representative has permission to act for you.

14. Account Deletion

You may request deletion of your customer account by emailing info@fitfashionintl.com.

Deleting your account may remove access to saved addresses, wishlists, preferences, and account history. We may retain information that is required for completed transactions, legal compliance, fraud prevention, dispute resolution, or financial recordkeeping.

15. Children’s Privacy

Our website is not intended for children under the age at which they may legally provide consent to data processing in their jurisdiction.

We do not knowingly collect personal information directly from children without appropriate parental or guardian permission. If you believe a child has provided personal information without proper authorization, contact us so that we can review and, where appropriate, delete it.

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment services, or other external services.

Fit Fashion International does not control the privacy practices, security, or content of third-party services. You should review their privacy policies before providing personal information.

17. Social Media

When you interact with Fit Fashion International through social-media platforms, those platforms may collect and process information according to their own privacy policies.

Information you post publicly, including comments, reviews, photographs, and messages, may be visible to other users.

18. Product Reviews and User Content

When you submit a review, comment, photograph, or other content, we may collect and display your submitted content together with your chosen display name.

Do not include sensitive personal information in public reviews or comments. We may moderate or remove content that violates our policies, applicable law, or the rights of another person.

19. Automated Decision-Making

We may use automated tools to identify potentially fraudulent payments, suspicious account activity, security threats, or unusual transactions.

Where required by law, you may request information about a significant decision made solely through automated processing and ask for human review.

20. Changes to This Privacy Policy

We may update this Privacy Policy when our services, legal obligations, technologies, or data-processing practices change.

The updated policy will be posted on our website with a revised effective date. We encourage you to review this page periodically.

Continued use of the website after an updated policy becomes effective indicates acknowledgment of the revised policy, where permitted by law.

21. Contact Us

For questions, complaints, or requests concerning this Privacy Policy or your personal information, contact:

Fit Fashion International
Email: info@fitfashionintl.com