Return and Refund Policy

Effective Date: July 20, 2026

At Fit Fashion International, we want you to be satisfied with your purchase. Eligible products may be returned within 30 days of the delivery date, subject to the conditions below.

Return Eligibility

To qualify for a return, the product must:

  • Be returned within 30 days of delivery;

  • Be unused, unworn, unwashed, and undamaged;

  • Have all original tags and labels attached;

  • Be returned in its original packaging; and

  • Include valid proof of purchase or the order number.

Products that do not meet these conditions may not be accepted.

Non-Returnable Products

The following products cannot normally be returned:

  • Customized, personalized, printed, or embroidered products;

  • Made-to-order or altered items;

  • Products marked as final sale or non-returnable;

  • Gift cards;

  • Hygiene-sensitive products that have been opened or used;

  • Products damaged through misuse, improper care, or incorrect washing; and

  • Products returned after the 30-day return period.

How to Request a Return

Before sending a product back, contact us at info@fitfashionintl.com and provide:

  • Your full name;

  • Order number;

  • Product details;

  • Reason for the return; and

  • Photographs of the product where the item is damaged, defective, or incorrect.

Returns sent without prior approval may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs when returning a product because of a change of mind, incorrect size selection, or personal preference.

Fit Fashion International will cover reasonable return shipping costs where the product is confirmed to be damaged, defective, or different from the item ordered.

Original shipping charges are non-refundable unless the return is caused by an error on our part.

Damaged, Defective, or Incorrect Products

Please inspect your order after delivery. Contact us promptly if the product is damaged, defective, incomplete, or incorrect.

Once the issue has been reviewed and approved, we may offer a replacement, exchange, store credit, or refund, depending on product availability and the circumstances of the claim.

Refund Processing

After we receive and inspect the returned product, we will notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Once processed by Fit Fashion International, the refunded amount may take up to 10 days to appear in your bank account, card account, or payment account.

The exact processing time may depend on your bank, card provider, or payment service. Fit Fashion International is not responsible for delays caused by financial institutions after the refund has been issued.

Exchanges

Eligible products may be exchanged for another size or product, subject to availability.

Customers may be responsible for return shipping and the shipping cost of the replacement product unless the exchange is required because the original item was damaged, defective, or incorrect.

International Returns

International customers are responsible for return shipping costs, customs charges, duties, taxes, and other fees associated with returning a product unless the return results from our error.

Customs duties, import taxes, currency conversion charges, and third-party transaction fees are generally non-refundable.

Contact Us

For return, exchange, or refund requests, contact:

Fit Fashion International
Email: info@fitfashionintl.com